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Diabetes Care Guide

Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy explains how our diagnostic centre collects, uses, and protects your personal information when you visit our website or use our healthcare services. By using our website and services, you agree to the practices described in this policy.

Information We Collect

We may collect personal information that you provide directly when you:

  • Book a diagnostic test or appointment
  • Fill out contact forms
  • Communicate with our support team

The information collected may include your name, phone number, email address, age, gender, and medical test details.

How We Use Your Information

Your information may be used for the following purposes:

  • To schedule and manage appointments
  • To process diagnostic test requests
  • To send reports and medical updates
  • To improve our healthcare services
  • To communicate important information related to your tests or services

We ensure that your personal and medical information is handled with strict confidentiality.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. All sensitive medical information is stored securely and accessed only by authorized personnel.

Sharing of Information

We do not sell or rent your personal information to third parties. Your information may only be shared with healthcare professionals, laboratories, or service providers when necessary to deliver the requested medical services.

Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve functionality. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data where applicable

For any privacy-related requests, please contact our support team.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updated policies will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the website contact form or customer support details provided.

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